A New Way of Learning - Enter Lessonly!
Working in the wireless industry for the last decade, I have seen first hand how quickly technology changes, and its impact on consumers. Within a matter of 15 years, we went from a phone being a basic communication tool... To becoming consumers primary source of information; where you can connect with the world, run your businesses, and communicate with others; all with a touch of your screen. Can you imagine what type of adjustment that is for a consumer who is not considered "techie"? What about for an associate selling wireless devices and solutions to consumers? My company has been challenged with making sure our front line customer facing associates have the knowledge and skills needed to help serve customers. As technology shifted, our training tools however had not made the jump. Associates were more in tune with their social media accounts, or activities on their phone rather than reading through paper documents, taking web based traini...